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Privacy Policy

Privacy Policy

Here is a Privacy Policy draft tailored for Universal Child Care & Learning Centre (https://universalchildc.ca/), written to align with general Canadian privacy laws like PIPEDA and relevant Alberta regulations.


Privacy Policy

Effective Date: [Insert Date]

Universal Child Care & Learning Centre ("Universal", "we", "our", or "us") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website (https://universalchildc.ca/), enroll your child in our programs, or interact with us in any way.


1. Information We Collect

We collect both personal and non-personal information including:

a) Personal Information

  • Parent/guardian name, address, email, phone number

  • Child's name, date of birth, health details, emergency contacts

  • Payment and billing details

  • Authorized pick-up individuals

  • Communication and consent forms

b) Non-Personal Information

  • Website usage statistics (IP address, browser type, device info)

  • Cookies and tracking tools to improve site performance


2. How We Use Your Information

We use collected information to:

  • Enroll and care for your child in our programs

  • Communicate with parents and guardians

  • Manage billing and payment records

  • Ensure safety and respond to emergencies

  • Comply with licensing, legal, and regulatory requirements

  • Improve our website and services

  • Send program updates, newsletters, or announcements (you may opt-out)


3. Consent

By providing personal information, you consent to our collection, use, and disclosure in accordance with this Privacy Policy. You may withdraw consent at any time, subject to legal or contractual obligations.


4. Sharing and Disclosure

We do not sell or rent your information. We may share information:

  • With staff, caregivers, or health professionals involved in your child’s care

  • With service providers (e.g., billing platforms, IT support) under confidentiality

  • As required by law or in emergencies (e.g., health/safety investigations)


5. Storage and Security

We store your personal data securely through physical safeguards, encrypted digital systems, and access control. Only authorized personnel have access. However, no system is 100% secure, and we cannot guarantee absolute protection.


6. Retention

We retain records only as long as necessary for program operation, legal requirements, and to respond to inquiries. Once no longer needed, data is securely deleted or shredded.


7. Children’s Privacy

Our website is intended for parents/guardians. We do not knowingly collect personal information directly from children under 13 without parental consent.


8. Your Rights

You have the right to:

  • Access or correct your personal information

  • Withdraw consent for future use

  • Request deletion of information (subject to legal retention)

  • Ask questions about our privacy practices

To do so, contact us using the information below.


9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.


10. Policy Updates

We may update this Privacy Policy occasionally. The revised version will be posted on our website with a new “Effective Date.” Continued use implies acceptance of changes.


11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled:

Universal Child Care & Learning Centre

🌐 https://universalchildc.ca/

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